About IT Support
Empower and Protect Your Business
- Enjoy 24/7 help desk support with immediate remote troubleshooting and friendly, knowledgeable staff ready to assist with any IT issues.
- Implement robust cybersecurity measures, including threat detection and compliance management, to safeguard your data and operations.
- Leverage cloud migration and ongoing cloud management services for a seamless transition and optimized cloud environment.
Email Protection
Unveiling Its Amazing Features
- Instant remote assistance for all your IT issues.
- Prompt and efficient hands-on service for complex problems.
- Continuous monitoring and optimization of your network.
- Regular backups and comprehensive disaster recovery planning.
- Advanced threat detection and compliance management.
- Seamless migration and ongoing management of your cloud environment.
- Strategic planning and technology assessments to enhance your business.
- Scheduled maintenance to prevent IT issues before they occur.
- Training sessions to ensure your team is proficient with the latest technology.
Email Protection
Gateway for Exchange Online
Innovative Technologies and Multi-Layer Engine
Our Email Security Gateway completes Office 365 protection by using Innovative Technologies and a multi-layered engine.
Machine Learning and Artificial Intelligence
We analyze the behaviour of every email by using machine learning and artificial intelligence algorithms, actively blocking BEC threats.
Superior tracking and visibility
Comprehensive tracking functionalities and one-click full disclosure of all security checks, centralised view and full traffic analysis.
Spoofing Protection
Guard against imposters and spoofing with EmailProtection. Analyze SPF, DKIM, and DMARC for authentication.
Email Protection & Continuity
In the event of an Office 365 Email outage, we keep your email flowing giving you true email resilience.
Link Sandboxing
Safeguard users against hazardous websites using real-time URL analysis, examining each link upon click to counter obfuscation, encryption, and evasion tactics.
Gateway for Exchange Online
- Defensively scan inbound and outbound emails for advanced threats like malware, phishing, and business email compromise.
- Gain comprehensive insight into quarantined emails through detailed reports and the ability to request their release.
- Safeguard users against hazardous websites using real-time URL analysis, examining each link upon click to counter obfuscation, encryption, and evasion tactics.
- Gateway sandbox removes dangerous payloads and active content from attachments
Prevent Fraud and Email Scams
- Adaptive Trust Engine learns typical communication patterns for both individuals and organizations, enhancing accuracy in identifying unusual and potentially malicious behavior.
- Machine learning continuously assesses strength of business to business trust
- Proactively hold suspicious email sends to prevent imposter account takeover
Email Protection with Attack Response
- Gain full visibility of email traffic and trends, with the volume, types and sources of attacks, including emerging and zero-day threats
- Proactively provide KPIs and dashboards so stakeholders understand the risks, and plan intelligent mitigation strategies using insights previously hidden in email data
- Remediate attacks simply, with one-click removal of malicious emails identified post-delivery from all recipients. Threats can be deleted completely or moved to a secure location for further analysis
Control Effortlessly
- Easy to follow workflows make it painless to change configuration settings
- Manage your individual emails and quarantine on the go with the Android and iOS mobile app
- Comprehensive audit logging through our console for streamlined compliance management. Keep track of actions and maintain a robust compliance framework effortlessly.
Email Protection White-Labelled and Multi-Tenant for MSPs
- Use your own branded URL and Domain name
- Create "Domain Admins" and fine tune management permissions
- Flexible support options allowing you to scale without worrying about the learning curve
- Different Reseller models with self-billing or let us invoice your clients and give you commission.
Pricing plans.
Managed Microsoft 365 Exchange Email Protection
Pricing plans.
Managed Microsoft 365 Exchange Email Protection
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Start Your IT Transformation Today
FAQs About Service
Common Questions About This Service
How does Licensing work?
We charge you per Exchange 365 Licensed mailbox. This means shared mailboxes and Email Aliases are protected free. An easy way to put this is “Per Licences User or Mailbox”
Every month we check how many Licenses you have subscribed to and how many we are protecting and we will adjust quantities and billing accordingly.
For monthly billing and subscription, it will be reflected on your next invoice.
However for any Annual commitments then there will be no reimbursement.
Will I need Global Admin Credentials to deploy ESG?
The setting up of our EmailProtection Gateway requires configuration of your Microsfot 365 Tenancy.
The configuration involves setting up connectors, Azure app registrations and email flow rules.
Therefore yes you will need glbal admin credentials for Microsoft 365 to setup Email Security in Exchange.
Will I need to change my MX Records?
Yes.
MX records in DNS will need to be changed so that emails flow to the ESG first and then relay into Microsoft 365 Tenancy. Our onboarding engineers will guide you through this at the installation stage.
Where is the Email Security systems hosted?
Our Email security systems are hosted in UK Datacentres in London and Manchester. They are ISO:27001 certified and management is always audit logged for compliance and security measures. Broadband9 LTD are Cyber Essentials Certified too.
How long will Setup and Installation Take?
Our Engineers usually book in an hour to guide you through the setup if you wish to do it yourself. Some clients prefer to pass the credentials securely to us and we perform the nessecary changes.
Do you Charge VAT?
We charge VAT in the UK @ 20% , the pricing above in the table are ex-vat prices.
Can I change my subscription or cancel anytime?
We believe in flexibility and yes, our portal powered by Stripe will allow you to change your subscription and move between our two products (EP and EP+)
We ask for 1 months notice for any cancellations so that we can help you prepare for the removal of the software
How much control do we get?
When we setup your Office 365 tenancy then we will create a “Domain Admin” which will be secured with TFA and the IT Manager will have access to this. We can also create more accounts for other managment but it will have to go through the IT Manager with the Owner of the Business.
The solution we are offering here is a “Managed” email security solution, which means our eSoc (email Security Operations Centre) inspects the malicious emails and reviews the emails that are requested to be released.